Global Data Center Partnership Network
Xiaohuojian Accelerator has partnered with top global data center operators such as Equinix, Digital Realty, and NTT Communications. Our servers are deployed in Tier 3+ data centers, ensuring 99.99% hardware availability. Each data center is equipped with redundant power, network, and cooling systems.
Localized Service Teams
Xiaohuojian Accelerator’s customer and technical support teams are distributed across various time zones, providing multilingual services in Chinese, English, Japanese, and more. Users in different regions receive timely localized support. Our average ticket resolution time is 4 hours, with customer satisfaction consistently above 96%.
Compliance and Data Sovereignty
Xiaohuojian Accelerator’s operational entity is registered in a privacy-friendly jurisdiction, not subject to the jurisdiction of the Five Eyes/Nine Eyes/Fourteen Eyes alliances. We strictly adhere to international data protection regulations such as GDPR, ensuring user data receives the highest legal protection standards. Users can exercise their rights to access, modify, and delete data at any time.
Social Responsibility and a fast, private internet
Xiaohuojian Accelerator actively participates in public welfare activities promoting global a fast, private internet. We provide free acceleration accounts to non-profit organizations and journalists to support freedom of speech and information transparency. Xiaohuojian Accelerator also regularly donates to the Electronic Frontier Foundation (EFF) and open-source privacy projects, contributing to building a safer and freer internet.